Privacy Policy

At Detailing Plus Care, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By using our services or visiting our website, you agree to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

  • Personal Information: When you book an appointment, request information, or contact us, we may collect personal details such as your name, email address, phone number, vehicle details, and billing information.

  • Payment Information: For transactions, we collect payment details, such as credit card or debit card information, through secure payment processors.

  • Usage Data: We collect information about your interaction with our website, including IP addresses, browser type, and pages visited to improve our services and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: To schedule and fulfill your detailing service requests, including communication about appointment details, cancellations, and updates.

  • Communication: To respond to your inquiries, provide customer support, and send promotional offers, newsletters, and updates related to our services (with your consent).

  • Payment Processing: To process payments for services rendered through secure payment gateways.

  • Website Improvement: To analyze user behavior on our website and improve our services and user experience.

  • Legal Compliance: To comply with applicable laws and regulations and to protect our legal rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, marketing platforms, analytics services) who assist us in operating our business. These third parties are required to protect your information and use it solely for the purposes for which we’ve shared it.

  • Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or government request.

4. Data Security

We implement reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. Our website uses encryption technology to protect sensitive information transmitted over the internet. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic:

  • Cookies: These are small files stored on your device that help us remember your preferences and track website activity.

  • Web Analytics: We use third-party tools, such as Google Analytics, to monitor and analyze website traffic.

You can manage cookie preferences by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of some parts of our website.

6. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You may request the correction of inaccurate or incomplete information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-out of Marketing: You can unsubscribe from our marketing communications by clicking the "unsubscribe" link in our emails or by contacting us directly.

To exercise these rights, please contact us at info@detailingpluscare.com .

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected personal information from a child under 18, we will take immediate steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Detailing Plus Care 333 Orchard Road, Singapore, 238867 📧 info@detailingpluscare.com 📞 +65 6831 6244